Skills & Competencies for Benefits Clerk
Benefits Clerk job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Benefits Clerk
Facilitates benefits enrollment and administrative processes.
JOB RESPONSIBILITIES for Benefits Clerk
Prepares and processes claims, changes, enrollments, and other benefits filings. Coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees.
Benefits Clerk SALARY RANGE
BASE 50%
$53,885
TOTAL 50%
$54,631
Job Level
A02
Job Code
HR09200036
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor
Benefits Clerk Skills and Competencies List
9 general skills or competencies (Job family competencies) for Benefits Clerk
1
Job Family Competencies –
Data Entry
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the importance of accurate data entry to maintain a productive recordkeeping system.
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Level 2 Behaviors
(Light Experience)
Collects data by sorting information to prepare a source for computer entry.
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Level 3 Behaviors
(Moderate Experience)
Performs complicated data entry functions for deficiencies and checks images.
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Level 4 Behaviors
(Extensive Experience)
Drives a zero error rate in data entry by enabling data profiling to reduce data redundancy.
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Level 5 Behaviors
(Mastery)
Designs data quality verification process to consistently meet timelines of data entry operations.
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2
Job Family Competencies –
Benefit Programs
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the process of designing employee benefits program.
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Level 2 Behaviors
(Light Experience)
Conducts appropriate audits of benefit programs in accordance with compliance standards.
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Level 3 Behaviors
(Moderate Experience)
Creates communication materials relating to updated compensation and benefit programs.
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Level 4 Behaviors
(Extensive Experience)
Develops a periodic evaluation process to determine effectiveness of benefits program.
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Level 5 Behaviors
(Mastery)
Champions the adoption of creative benefits package to ensure market competitiveness.
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3
Benefits Clerk
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Benefits Clerk
Proficiency Level - 4
5
Competency for -
Benefits Clerk
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Benefits Clerk
1
Core Competencies –
Gathering Information
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the importance of gathering relevant information in making informed business decisions.
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Level 2 Behaviors
(Light Experience)
Checks multiple sources to get complete and accurate information.
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Level 3 Behaviors
(Moderate Experience)
Asks questions and gathers the necessary information to make informed business decisions.
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Level 4 Behaviors
(Extensive Experience)
Monitors the overall process of records retention programs.
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Level 5 Behaviors
(Mastery)
Creates confidentiality agreements to ensure accurate submission of information from employees.
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2
Core Competencies –
Office Support Tools
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes different types of Office Support Tools.
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Level 2 Behaviors
(Light Experience)
Collects data and prepares spreadsheets for basic accounting purposes.
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Level 3 Behaviors
(Moderate Experience)
Identifies and resolves common software and usage problems.
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Level 4 Behaviors
(Extensive Experience)
Improves PowerPoint slide presentations by using and adding pictures, texts, and videos.
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Level 5 Behaviors
(Mastery)
Coordinates with teams to determine the Office Tools they need to perform their jobs effectively.
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3
Benefits Clerk
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Benefits Clerk
Proficiency Level - 4
5
Competency for -
Benefits Clerk
Proficiency Level - 5
Summary of Benefits Clerk skills and competencies
There are 0 hard skills for Benefits Clerk.
9 general skills for Benefits Clerk, Data Entry, Benefit Programs, Data Gathering and Analysis, etc.
8 soft skills for Benefits Clerk, Gathering Information, Office Support Tools, Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Clerk, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be proficient in Coordination.
9 general skills for Benefits Clerk, Data Entry, Benefit Programs, Data Gathering and Analysis, etc.
8 soft skills for Benefits Clerk, Gathering Information, Office Support Tools, Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Clerk, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be proficient in Coordination.
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